Mihai Frangopol
(647) 821-4911
mfrangopol@ellwood.com

Summary

A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.

Professional Experience

  • Information Technology

    • Diagnosis of desktop, application, networking and infrastructure issues.

    • Experience of supporting a wide and varied client base.

    • Troubleshooting PC’s, laptops and mobile devices.

    • Providing 1st/2nd line support to users.

    • Administering the IT department’s policies and procedures.

    • Installation and support of telecommunication equipment.

    • Maintaining a log of all problems detected and system back ups.

    • Responsible for maintaining backups and for project work such as new builds.

    • Working closely with software suppliers to resolve operational issues.

Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server, Small Business Server 2003/2008, Active Directory Management Exchange 2003/2007, Blackberry Server/Windows Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

  • Engineering

    • Represent the Client team as Mechanical Engineer

    • Ensure the works of contractors are in compliance with project codes & standards

    • Active participation in the review of Mechanical Engineering Design Basis & maintain control

    • Ensure the design; engineering and selection of key equipment are in line with project requirements

    • Develop and adopt the most cost-effective and fit for purpose solutions for the project

    • Review, comment and approve all technical Mechanical engineering documents in a timely manner

    • Ensure proper interface management between multidisciplinary team and provide timely inputs

    • Ensure proactive int/ext coordination on technical matters in the interest of project

    • Participate in review session (Plot plan, layouts, 3D model,construct ability reviews)

    • Support the planning team by providing appropriate inputs to prioritize the activities

    • Support planning team in verifying and approving the progress claims by contractor

Professional History

ellwood Associates Inc (May 2012 - Present)
IT Support Administrator

Access Self Storage (June 2003 – May 2012)
Construction Site Superintendent

Performer Inc. (July 1998 - April 2003)
Design Mechanical Engineer

Education

  • Managing Windows Server 2008

  • Network Administration

  • A+ Comptia Certification

  • Autodesk AutoCad Certification

  • Master Degree in Automated Control Technology of Metallurgical Production Systems

  • Bachelor Degree in Plastics and Heat Treatments